Privacy Policy - ReconSaaS

1. Introduction

RECONAI SOFTWARE SOLUTIONS PRIVATE LIMITED ("ReconSaaS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with this policy, please do not access or use our services.

2. Company Information

Legal Name: RECONAI SOFTWARE SOLUTIONS PRIVATE LIMITED
CIN: U62013KA2025PTC207987
GST: 29AAPCR0165D1ZA
Registered Address: No 3445/A, 4th Floor, Service Road Bunts Sangha, Vijayanagar (Bangalore), Bangalore North, Bangalore- 560040, Karnataka
Email: reconsaas@gmail.com

3. Information We Collect

3.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

Name and contact information (email address, phone number)
Company name and business information
Account credentials (username and password)
Billing and payment information
Communication preferences

3.2 Usage Information

We automatically collect certain information when you use our platform:

Log data (IP address, browser type, operating system)
Device information
Usage patterns and feature interactions
Cookies and similar tracking technologies
Integration data from connected third-party services

3.3 Business Data

In the course of providing our services, we may process:

Workflow and automation configurations
Data synchronized from integrated applications
Custom fields and metadata
Analytics and reporting data

4. How We Use Your Information

We use the collected information for various purposes:

To provide, operate, and maintain our platform and services
To process your transactions and manage your account
To send you technical notices, updates, and support messages
To respond to your comments, questions, and provide customer service
To analyze usage patterns and improve our services
To develop new features and functionality
To detect, prevent, and address technical issues and security vulnerabilities
To comply with legal obligations and protect our rights
To send marketing communications (with your consent)

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

With your consent: When you explicitly authorize us to share information
Service providers: With third-party vendors who perform services on our behalf
Integrated applications: With third-party services you choose to connect
Business transfers: In connection with a merger, acquisition, or sale of assets
Legal requirements: To comply with applicable laws, regulations, or legal processes
Protection of rights: To protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to the processing of your personal information
Withdrawal: Withdraw your consent at any time (where processing is based on consent)

To exercise these rights, please contact us at reconsaas@gmail.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

10. Third-Party Services

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

14. Compliance with Indian Laws

This Privacy Policy is designed to comply with applicable Indian data protection laws, including but not limited to the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: reconsaas@gmail.com
Phone: +91 78723 82749
Address: No 3445/A, 4th Floor, Service Road Bunts Sangha, Vijayanagar (Bangalore), Bangalore North, Bangalore- 560040, Karnataka